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🛡️ Consumer Protection Guide

Avoid Roofing Scams in New London

Roofing projects are significant investments that can attract dishonest contractors. In New London and throughout Huron County, homeowners and business owners need to be vigilant against roofing scams that can cost thousands of dollars and leave you with substandard work. This guide helps you recognize red flags, verify credentials, and protect your investment. Think of it as advice you'd give a family member before hiring a roofer.

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Common Residential & Commercial Roofing Scams in New London

Be aware of these tactic used by unlicensed operators

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Storm Chaser Scams

Contractors appear after storms claiming to be 'insurance specialists' who can help with claims. They often exaggerate damage, pressure you to sign contracts, and may disappear after receiving insurance payments.

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Material Switching

Contractors quote premium materials but install cheaper, inferior products. They may show you quality samples but use different materials on your roof.

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The Deposit Disappearance

Contractors demand large deposits (often 50% or more) for 'material costs' but never return or start work. They may provide fake receipts or claim materials are 'on order.'

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The Unnecessary Tear-Off

Contractors claim your entire roof needs replacement when only repairs are needed. They may create 'evidence' of damage during inspection.

How to Verify a Professional

1

Insurance

Always ask for proof of liability insurance and workers' compensation coverage. Request certificates directly from their insurance provider. This protects you if accidents occur on your property or if workers are injured.

2

Licensing

In Ohio, roofing contractors must be licensed. Verify their license through the Ohio Construction Industry Licensing Board. Ask for their license number and check its status online. Legitimate contractors will provide this information willingly.

3

References

Ask for at least 3 recent local references in New London or nearby Huron County communities. Contact these references and ask about work quality, timeliness, communication, and if they would hire the contractor again.

Protection FAQs

What should I do if a roofer shows up unannounced at my door?

Politely decline any immediate offers. Never let them inspect your roof alone. Take their information and tell them you'll contact them if interested. Always research companies thoroughly before engaging.

How much deposit should I pay a roofing contractor?

A reasonable deposit is typically 10-20% of the total project cost. Be wary of contractors demanding 50% or more upfront. Legitimate contractors have supplier credit and don't need large cash advances.

Do roofing contractors in New London need permits?

Yes, most roofing work requires permits in Huron County. Trustworthy contractors will pull permits themselves and schedule inspections. If a contractor suggests skipping permits 'to save money,' this is a major red flag.

How can I verify a roofer's insurance is current?

Ask for certificates of insurance directly from their provider. Contact the insurance company to verify coverage is active and includes both liability and workers' compensation. Don't accept photocopies without verification.

What questions should I ask references?

Ask about work quality, adherence to schedule, communication, cleanup, and if they'd hire the contractor again. Specifically ask about any issues that arose and how they were resolved. Recent references within the past year are most valuable.

Are there specific roofing scams common in Ohio?

Ohio sees storm chaser scams after severe weather, especially in spring and summer. Also watch for contractors claiming special relationships with insurance companies or offering to 'waive deductibles' - both are illegal and indicate potential fraud.

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