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🛡️ Consumer Protection Guide

Avoid Roofing Scams in Conway

Roofing projects are significant investments, and unfortunately, scammers often target homeowners and business owners after storms or during peak seasons. In Conway and throughout Horry County, it's crucial to know how to spot red flags and protect yourself from dishonest contractors. This guide helps you recognize common roofing scams, understand what trustworthy professionals do differently, and learn verification steps to ensure you're working with legitimate, qualified roofers.

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Common Residential & Commercial Roofing Scams in Conway

Be aware of these tactic used by unlicensed operators

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Storm Chaser Scams

Contractors appear after storms claiming to 'inspect for damage' and often exaggerate or create damage to file insurance claims. They may pressure you to sign contracts immediately and disappear after receiving payment.

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Material Switching

Contractors quote premium materials but install cheaper, inferior products. They may show you quality samples but use different materials on your roof.

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Insurance Fraud Schemes

Contractors offer to handle your insurance claim and inflate damage estimates. They may encourage you to sign over insurance benefits or make false claims.

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Permit Avoidance

Contractors suggest skipping permits to 'save money' or 'save time'. This can lead to code violations, safety issues, and problems when selling your property.

How to Verify a Professional

1

Insurance

Legitimate roofers carry both liability insurance and workers' compensation. Ask for certificates of insurance and verify they're current. Without proper insurance, you could be held liable for injuries or damages that occur on your property.

2

Licensing

In South Carolina, roofing contractors must be licensed. Verify their license through the South Carolina Department of Labor, Licensing and Regulation (LLR). Ask for their license number and check it online. Be wary of contractors who claim they don't need a license for 'small jobs'.

3

References

Ask for recent references from Conway or Horry County projects. Contact these references and ask about the quality of work, communication, and whether the project stayed on budget. Visit completed projects if possible to see the work firsthand.

Protection FAQs

What should I do if a roofer shows up unannounced after a storm?

Politely decline any immediate inspection offers. Take their business card and tell them you'll research them first. Never let anyone on your roof without verifying their credentials. Contact your insurance company for their storm damage process.

How much should I pay upfront for roofing work?

Legitimate roofers typically require a small deposit (10-25%) to secure materials, with payments tied to project milestones. Never pay the full amount upfront. Final payment should only be made after you're satisfied with the completed work and all inspections are passed.

What roofing licenses are required in Conway, SC?

South Carolina requires roofing contractors to be licensed through the LLR. They should have a Residential or Commercial Specialty Contractor license. Verify their license status online and ensure it's current. Some municipalities may have additional requirements.

How can I verify a roofer's insurance is legitimate?

Ask for certificates of insurance showing both liability and workers' compensation coverage. Contact the insurance company directly to verify the policy is active and covers the dates of your project. Don't accept verbal assurances.

What should be included in a roofing contract?

A proper contract should include: complete scope of work, materials specifications (brand, grade, color), start and completion dates, payment schedule, warranty information, cleanup responsibilities, permit information, and procedures for handling changes or unexpected issues.

Are there local resources to check roofing contractors in Conway?

Check with the Better Business Bureau for ratings and complaints. Verify licensing through South Carolina LLR. Contact the Horry County Building Department for permit history. Ask for local references you can visit and speak with directly.

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Licensed & insured professionals CALL NOW: 1-866-674-2070