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🛡️ Consumer Protection Guide

Avoid Water Damage Restoration Scams in Horseshoe Bay

Water damage strikes fast in Horseshoe Bay, and scammers follow close behind with too-good-to-be-true offers. Think of this as advice from a family member: spot the red flags, verify everything, and protect your home and wallet. Stay safe with these proven steps.

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✓ Verify contractors • ✓ Spot red flags • ✓ Avoid common schemes

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Common Water Damage Restoration Scams in Horseshoe Bay

Be aware of these tactic used by unlicensed operators

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Upfront Payment Scam

Scammers demand 50%+ cash upfront for 'materials,' then ghost you or do minimal work.

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Unnecessary Demo Scam

They insist on ripping out walls or entire rooms for minor leaks, running up huge bills.

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Bait-and-Switch Pricing

Quote low to win the job, then add 'surprise' fees for drying, mold, or structural issues.

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Fake Emergency Crews

Unmarked vans and crews show up claiming to be 'official' responders, overcharging for basic drying.

How to Verify a Professional

1

Insurance

Request a Certificate of Insurance (COI) for liability and workers' comp, listing you as additional insured. Call their insurer to confirm it's current – trustworthy pros make this easy.

2

Licensing

In Texas, water damage work often requires plumbing or contractor licenses via the Texas Department of Licensing and Regulation (TDLR) at tdlr.texas.gov. Search the company name and license number. Check Llano County for local requirements too.

3

References

Ask for at least 3 recent references from Horseshoe Bay or Llano County jobs. Call them yourself to hear about quality, cleanup, and if they'd hire again.

Protection FAQs

Are water damage restoration pros required to be licensed in Texas?

Plumbing and mold abatement often need TDLR licenses. Verify at tdlr.texas.gov – unlicensed work risks fines and poor quality.

What if they want full payment before starting?

Major red flag! Legit contractors take small deposits and bill progressively. Walk away.

How do I confirm their insurance is real?

Get the COI and contact the insurance company directly using the info on it. Expires soon? Pass.

Can I trust online reviews for local restorers?

Check multiple sites like BBB, Google, Yelp. Look for patterns in dates and details, not just stars.

Should I let them start work right away without a contract?

Never. Review the contract, compare quotes from 2-3 pros, then decide.

What do I do if I think I've been scammed?

Stop payment, document everything, report to Texas Attorney General, Llano County Sheriff, and FTC. Contact your insurer too.

Hire with Confidence

Don't take risks with your property. We connect you with pre-screened, licensed professionals in Horseshoe Bay.

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