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🛡️ Consumer Protection Guide

Avoid Roofing Scams in New London

Roofing scams are all too common in New London, especially after East Texas storms damage homes and businesses. Unscrupulous operators knock on doors promising cheap, fast fixes, but often leave shoddy work or disappear with your money. Spot the red flags, verify credentials, and protect your investment like you would for family.

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Common Residential & Commercial Roofing Scams in New London

Be aware of these tactic used by unlicensed operators

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Storm Chaser Scams

Out-of-town roofers swarm after storms, offering rock-bottom prices. They collect big deposits, do minimal or fake work, then vanish when you need repairs.

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Upfront Payment Demands

Scammers insist on 30-50% payment before starting, then ghost or deliver poor quality.

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Bait-and-Switch Pricing

Low initial quote for basic shingles, but once on the roof, they claim damage requires pricier materials and extras.

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Shoddy Work with No Warranty

Quick patches that leak soon after. No follow-up or guarantees provided.

How to Verify a Professional

1

Insurance

Request proof of general liability insurance (at least $1 million) and workers' compensation coverage. Call the insurance provider directly to verify the policy is current and covers the job scope.

2

Licensing

Texas does not require statewide licensing for roofing contractors, but verify local business licenses with Rusk County or New London authorities. Ask for the license number and check online directories or call the issuing office to confirm it's active.

3

References

Ask for 3-5 recent references from Rusk County roofing jobs. Contact them personally to hear about workmanship, timeliness, cleanup, and overall satisfaction.

Protection FAQs

What are the biggest red flags for roofing scams in New London?

Watch for door-knockers after storms, cash upfront demands, no contracts, and pressure sales. Legit pros give time to decide.

Do roofing contractors need a license in Texas?

No statewide license required, but check for local Rusk County business licenses. Always verify permits for your job.

How do I verify a roofer's insurance?

Get a certificate of insurance and call the carrier to confirm coverage limits and validity. Ensure it names your project.

Is it normal to pay upfront for roofing?

Small deposits (10-20%) are common, but never full or majority payment before work starts. Use progress payments.

What should I do if my roof is damaged by a storm?

Document damage, tarp temporarily if needed, contact your insurance, then get 3 local bids from verified pros. Avoid rush hires.

How can I report a suspected roofing scam?

File with Rusk County Sheriff's Office, Texas Attorney General, and FTC. Keep all records for your claim.

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